STEVENS

BUSINESS TELEPHONE SYSTEMS
COMMUNICATIONS
INCORPORATED

860-399-0000
OLD SAYBROOK, CONNECTICUT
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F R E Q U E N T L Y
A S K E D
Q U E S T I O N S

How do I make my own phone ring or not ring on incoming calls?
  • Dial 53 + 501 +
  • 1 to get ring (IN)
  • 0 to not ring (OUT)
How do I program personal speed dial numbers?
  • Press Transfer key
  • Dial 105
  • Dial memory code (00 through 09)
  • Dial the number to be stored
  • Or Hold to erase entry
  • Press the Speaker key or left display button to store and enter another number
  • Press the Transfer key when done

How do I change the intercom buttons?

  • Press Transfer key
  • Dial 107
  • Press the button to program
  • Dial the extension number (e.g. 201)
  • Press the next button to program
  • Or press the Transfer key to exit

How do I program the system's speed dial numbers?

  • Press Transfer key
  • Dial 200
  • Dial 1234 (Password)
  • Dial 1 (to ENABLE programming)
  • Press the Speaker key
  • Dial 705 (System Speed Dial)
  • Dial memory code (500 through 699)
  • Dial 9 (to select an outside line)
  • Dial the number to be stored
  • Press the left display button (away from the Scroll key to store)
  • Dial the next memory code (500 through 699)
  • Press the Transfer key when done

How Do I change the Date and Time?

  • Press Transfer key
  • Dial 200
  • Dial 1234 (Password)
  • Dial 1 (to ENABLE programming)
  • Press the Speaker key
  • Dial 505
  • Follow the information for the OLD date and time to set the NEW date and time
  • Press the Speaker key
  • Press the Transfer key when done

How do I check personal messages?

  • Press MSG or V/M Log On key
  • Enter 4 digit password
  • To find out when the message was left dial 00 during the message or before the next message is played.

While Listening to Messages you have the following options:

  • Press 1 to play / replay the message you just heard
  • Press 11 to play the previous message
  • Press 2 to save the message you just heard and listen to the next message
  • Press 3 to delete the message you just heard and listen to the next message
  • Press 6 to forward the message and save a copy
  • Press 7 to rewind the message 5 seconds
  • Press 77 to change the playback volume of the recording
  • Press 8 to pause or resume during message playback
  • Press 9 to fast forward the message 5 seconds
  • Press 99 to change the playback speed of the recording
  • Press 00 to hear the time and date
  • Press # to move to the next message. Does not save or discard the current message
  • Press ## to scan the first 7 seconds of the message then skips to the next message. To stop scanning press 1
  • Press * to cancel and return to the previous menu

What is the "Quick Memo Feature"?

  • Press # + the intercom button on the phone

How do I change the personal greeting?

  • Press MSG or V/M Log On key
  • Enter 4 digit password
  • Press 5 for greetings
  • Press 1 to listen to greeting
  • Press 3 to delete and re-record greeting
  • Press # to end recording

How do I access mailbox from outside the office?

  • Call the office and when voice mail answers press the # sign plus mailbox number (201, 202, etc.).

Feature Access Codes:

  • (xxx = Extension # or Line #, e.g. 201 or 701)
  • Pick Up A Held Call 12 + xxx
  • Pick Up A Ringing Call 65 + xxx
  • In Ring Group 53 + Group # + 1
  • Out of Ring Group 53 + Group # + 0